We operate in a demand led industry so wherever possible we work with our customers to make sure their deadlines are met. We regard our relationships with our customers as partnerships and we take our roll in the supply chain seriously.
Our typical lead time is three weeks but if you need something faster we will always do our best to help. Talk to us, there is always a solution that gets us to where we all need to be.
At Formston Evans we are renowned for the quality of our frames. We have been doing what we do for nearly forty years and it shows. We check quality and accuracy at every stage of the manufacturing process.
It isn’t negotiable, our people are perfectionists. We guarantee that our frames will always be of the highest quality. That’s why our customers tell us that their upholsterers prefer to work with our products. It’s much more cost effective in the long run and your customers will notice the difference.
That attitude to quality is reflected throughout the business. Every member of our team has undergone our in house “customers and quality” training course and we have an ongoing commitment to maintaining and building on that mind set.
We guard our reputation so that our customers don’t have to worry about it.
If you want it wider, deeper, higher, stronger, just tell us and we will make it happen. It’s about building strong long term relationships and getting to know what our customers want from us.
Over the years we’ve made some amazing frames, working with our customers to turn their ideas in to a finished product.
Communication and responsiveness are the keys.